Terms and Conditions

1. Introduction

Welcome to Hamptons Global. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or engaging with our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Definitions

• “We,” “us,” “our” refers to Hamptons Global
• “You,” “your” refers to the user or client accessing our website or services
• “Services” refers to investment advisory, property sourcing, consultation, and related services provided by Hamptons Global
• “Website” refers to our online platform at www.hamptonsglobal.ae

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website or related systems
• Introduce viruses, malware, or other harmful code
• Copy, reproduce, or distribute website content without our written permission
• Use automated systems or software to extract data from the website
• Impersonate any person or entity or misrepresent your affiliation

3.2 Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Hamptons Global or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written consent.

4. Services

4.1 Advisory Services

Hamptons Global provides investment advisory and property sourcing services related to Dubai real estate. Our services include:

• Market research and analysis
• Property opportunity presentation
• Investment strategy consultation
• Transaction coordination and support
• Ongoing portfolio guidance

4.2 No Guarantee of Returns

Whilst we provide professional advice and analysis, we do not guarantee specific investment returns or outcomes. All property investments carry risk, and past performance is not indicative of future results.

You acknowledge that:

• Property values can go down as well as up
• Rental yields may vary based on market conditions
• Developer completion timelines may be subject to delays
• Currency fluctuations may affect investment returns

4.3 Independent Advice

Our services are advisory in nature. We strongly recommend that you seek independent legal, tax, and financial advice before making any investment decision. We are not authorised to provide legal or tax advice.

5. Client Responsibilities

As a client or user of our services, you agree to:

• Provide accurate and complete information
• Conduct your own due diligence on investment opportunities
• Review all contracts and documentation carefully before signing
• Seek independent professional advice where appropriate
• Comply with all applicable laws and regulations in your jurisdiction
• Inform us of any changes to your circumstances that may affect your investment strategy

6. Fees and Payment

6.1 Service Fees

Our fee structure will be clearly communicated to you before you engage our services. Fees may include:

• Consultation fees (if applicable)
• Success fees or commissions on completed transactions
• Ongoing advisory fees for portfolio management

6.2 Payment Terms

Payment terms will be outlined in individual service agreements. All fees are non-refundable unless otherwise stated in writing.

6.3 Third-Party Costs

You are responsible for all third-party costs associated with property transactions, including but not limited to:

• Legal fees
• Registration fees
• Mortgage arrangement fees
• Property management fees
• Taxation

7. Limitation of Liability

7.1 Service Provision

To the fullest extent permitted by law, Hamptons Global shall not be liable for:

• Any indirect, consequential, or incidental losses arising from use of our services
• Investment losses or underperformance
• Developer delays, defaults, or failures
• Changes in market conditions or property values
• Errors or omissions in third-party information
• Technical issues or website downtime

7.2 Maximum Liability

Our total liability to you for any claims arising from our services shall not exceed the total fees paid by you to Hamptons Global in the 12 months preceding the claim.

7.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

8. Third-Party Services

8.1 Developer Relationships

Whilst we work with reputable developers and conduct due diligence, we are not responsible for:

• Developer performance or delivery
• Construction quality or defects
• Project delays or cancellations
• Developer financial difficulties

8.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is at your own risk.

9. Confidentiality

9.1 Your Information

We will treat your personal and financial information as confidential in accordance with our Privacy Policy and applicable data protection laws.

9.2 Our Information

You agree to keep confidential any proprietary information, market analysis, or investment opportunities we share with you, and not to disclose such information to third parties without our consent.

10. Termination

10.1 By You

You may terminate our services at any time by providing written notice. You remain responsible for any fees incurred prior to termination.

10.2 By Us

We reserve the right to terminate or suspend services if:

• You breach these Terms
• You provide false or misleading information
• Your conduct is deemed inappropriate or unlawful
• We are unable to verify your identity or source of funds

11. Complaints and Disputes

11.1 Complaints Procedure

If you have a complaint about our services, please contact us in writing at:

📧 Email: info@hamptonsglobal.ae
📞 Phone: +971 55 189 9845

We will acknowledge your complaint within 5 business days and aim to resolve it within 28 days.

11.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11.3 Alternative Dispute Resolution

We encourage resolving disputes through negotiation or mediation before pursuing legal action.

12. Data Protection

Your personal information will be collected, stored, and processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR where relevant.

By using our services, you consent to such processing and warrant that all data provided is accurate.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God (natural disasters, pandemics)
• War, terrorism, or civil unrest
• Government actions or regulatory changes
• Strikes or labour disputes
• Failure of telecommunications or utilities

14. Entire Agreement

These Terms, together with our Privacy Policy and any individual service agreements, constitute the entire agreement between you and Hamptons Global.

Any previous agreements, understandings, or representations are superseded by these Terms.

15. Amendments

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated “Last Updated” date.

Continued use of our services after changes constitutes acceptance of the modified Terms. Material changes will be communicated to existing clients via email.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Hamptons Global
📧 Email: info@hamptonsglobal.ae
📞 Phone: +971 55 189 9845
📍 Office: Dubai, UAE

19. Regulatory Disclaimer

Hamptons Global provides investment advisory services relating to Dubai real estate. We are not a regulated financial services firm in the UK. If you require regulated financial advice, please consult an FCA-authorised advisor.

All property investments should be considered carefully, and you should not invest more than you can afford to lose.

20. Acknowledgement

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.